Contact SciDiagram
The public contact address for this independent product is support@scidiagram.app. You do not need an account to email us. This inbox is not for the model vendors named on the site.
Contact
How do I reach SciDiagram?
Email is the public channel. Tickets stay for signed-in users.
Write to support@scidiagram.app. For billing or data-rights requests, use the email on your account when you have one.
EmailIs this the official site for the models listed here?
No. SciDiagram is an independent product and is not affiliated with, endorsed by, or sponsored by the model vendors named on this website. Model names appear only to identify the capability we route.
What is the public contact email for SciDiagram?
support@scidiagram.app. This address is also printed on the legal pages. It is the public contact channel for people who are not signed in.
Do I need an account to contact SciDiagram?
No. Email support@scidiagram.app from any mailbox. You only need an account if you want to open a ticket in the help desk.
Can signed-in users open a support ticket?
Yes. After you sign in, go to Account → tickets. Tickets are a help-desk inbox for existing users. They are not the public contact page.
How fast does SciDiagram reply?
We aim to reply within two business days. Billing disputes should start with an email to support@scidiagram.app before a chargeback.
Where do privacy and legal requests go?
The same public address: support@scidiagram.app. Use the email on your account when the request is about billing or data rights and you already have an account.
Email SciDiagram support
We reply within two business days.